Privacy Policy

Introduction

Welcome to Paloma AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and AI video processing services. By using Paloma AI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Email address and username (for account creation)

Usage Data

Videos you upload and process
AI effects and prompts you use
Device information (OS version, app version)
App usage logs and analytics

Video Content

Original videos you upload
Video metadata (duration, resolution, format)
AI-processed videos and results

How We Use Your Information

Provide, operate, and maintain our video processing services
Process videos with AI/ML algorithms through our third-party provider (Runway ML)
Improve, personalize, and expand our services
Send you updates, security alerts, and support messages
Monitor and analyze usage to detect and prevent fraud or abuse
Comply with legal obligations and enforce our Terms of Service

Data Sharing and Third Parties

We may share your information with:

Runway ML: For AI video processing. Videos are sent securely to their API and processed according to their privacy policy.
Payment Processors: For handling Pro subscription and token purchases (Apple Pay, Google Pay).
Cloud Storage: Microsoft Azure for secure data storage and processing.
Analytics Services: Anonymous usage data to improve the app (can be opted out in settings).

Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for video uploads and downloads
Secure HTTPS connections for all data transmission
Limited access controls — only authorized personnel can access your data
Regular security audits and monitoring

Your Privacy Rights

Access: Request a copy of your personal data
Correct: Update or correct your information
Delete: Request deletion of your account and all associated data
Export: Download your data in a portable format
Withdraw Consent: Opt-out of analytics and data sharing (where applicable.)

Data Retention

We retain your data only as long as necessary to provide our services. Processed videos are stored for 30 days in your account, after which they are automatically deleted. Account data is retained until you delete your account. Deleted data is permanently removed within 30 days.

Cookies and Tracking

Our mobile app uses local storage and analytics tools to improve user experience. You can control analytics tracking in Privacy & Security settings. We do not sell your data to advertisers.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Children’s Privacy

Paloma AI is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data according to this Privacy Policy and applicable laws (including GDPR for EU users).

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification. Your continued use of Paloma AI after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
palomaai@outlook.com

By using Paloma AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.